Mann-Whitney U Test Assignment

Read the scenario below carefully. Perform Mann-Whitney U Test in SPSS 16 and answer all questions.

Dataset: Online Store (10 customers) vs Offline Store (10 customers)

Satisfaction Scores (1-10):
Online: 6, 7, 5, 8, 6, 7, 5, 9, 6, 7
Offline: 8, 9, 7, 9, 8, 10, 8, 9, 9, 10

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Q1. SPSS Steps (5 marks)

Mode	N	Mean Rank	Sum of Ranks
Online
Offline

Mann-Whitney U

Wilcoxon W

Z Value

Asymp. Sig. (2-tailed) - p-value

Q4. Null Hypothesis (H0) (2 marks)

Alternative Hypothesis (H1) (2 marks)

Conclusion (3 marks)

Business Recommendation (3 marks)

Q5. Why Mann-Whitney? (5 marks)

Q6. Your Own Business Scenario (5 marks)

Upload SPSS Output Screenshot (Optional - Bonus 5 marks) Upload JPG or PNG of your SPSS output

📊 Mann-Whitney U Test Assignment